Want to know who are you working with?
Of course you do. I hope you do.
My name is D.J. Billings. I am on a mission to de-roboticize tech support. After spending over 30 years in customer service in the retail and consulting industries, I have crystal clear insights on how to make support personal, relatable, and — I dare say — enjoyable.
With 25 years’ experience building websites and over 10 in WordPress alone, I know my way around. I regularly contribute to the WordPress open source project and participate in the community. You can check out my profile on WordPress. org.
I’ve also written marketing copy and articles about WordPress for several sites and delivered workshops on client support, SEO, online marketing, and even animation.
Professional Skills
- HTML, CSS, JavaScript, PHP, MySQL, DNS configuration
- Elementor, Divi, Beaver Builder, Shopify, Squarespace
- Mac OS, Windows, Linux
- MS Office, Libre Office, Google Docs
- Adobe Creative Suite
- Graphic Design & Illustration
Even More Useful Skills
- Bash Scripting
- Linux Server Maintenance
- Data Analysis
- Database Design
- Fixing the ****ing printer
Personal Stuff
I’m currently located just outside of Chicago, but I regularly work with people all around the world.
My wife and I have been married for over 30 years (yes, to each other), and we have three kids. We are all owned by a 20-year old cat. I’m a veteran of the USAF. I like tinkering with my 1966 VW Beetle, the Raspberry Pi and vintage computers. I’m a Linux enthusiast and an Open Source evangelist.
I love being in the outdoors; hiking, running, swimming, and just… looking. I’ve been studying French for too long to only know how to order coffee. Muppet humor is the best humor, unless it’s British humor. A British Muppet would probably blow my mind.
Trivia:
- In the early 2000s I had a blast working on a little show called Blue’s Clues. If you heard of it, it’s because you’re really smart.
- I’ve lived in six U.S. States (three of them more than once) and Germany.
- I once flew a C-141 cargo plane. Related: I am not a pilot.
- I enjoyed a 25+ year career as an animator and illustrator.
- I can do just about any Muppet voice. I do not charge for this service.